Outgoing SMS Degraded

Resolved May 6, 2025 2:09 PM PDT

SMS continues to function as expected. This issue is now resolved. Our team will continue to monitor our SMS performance to ensure stability. Thank you for your patience while we worked through this issue with our third party SMS provider.

Monitoring May 6, 2025 9:10 AM PDT

SMS functionality is restored, and SMS messages are now sending as expected. The team will continue to monitor performance before considering this issue fully resolved.

Problem Identified May 5, 2025 2:31 PM PDT

We are continuing to work diligently with our third party to restore SMS functionality as quickly as possible. We appreciate your patience while we work to resolve this issue.

Problem Identified Apr 28, 2025 12:33 PM PDT

We are working diligently with our third party to restore SMS functionality as quickly as possible. We appreciate your continued patience while we work to resolve this issue.

Problem Identified Apr 21, 2025 3:18 PM PDT

We are experiencing an issue with our third party, which sends SMS notifications from our platform. BYO SMS are not impacted. We recommend configuring a BYO SMS solution such as BYO Twilio or Flowroute. We are working with our third party to resolve this quickly. We appreciate your patience as we work to resolve this issue.